The warranty on Terrapin brand products is NOT VALID if the products have been purchased from an unauthorized dealer/online retailer (resellers) or if the original factory serial number has been altered, removed, or replaced in any way.
Unauthorized dealers/online retailers and/or their suppliers may alter the serial numbers in an effort to prevent manufacturers from tracing the supplier source. Terrapin Outdoor Solutions sells our Terrapin brand products through authorized retailers and select online channels so we can better insure that you obtain quality products, as well as great pre/after-sale services and support.
Protect your warranty buy our products from authorized Terrapin dealers and retailers, or direct from our website only
To check if your dealer is an authorized dealer simply use our dealer locator map on our website.